Privacy Policy

Privacy Policy

Effective Date : 20 Jan 2024
This Privacy Policy describes how Datahole ("we," "us," or "our") collects, uses, shares, and protects the personal information of individuals ("you" or "users") who utilize our digital estate planning services and will management platform. Protecting your privacy and the confidentiality of your personal information is of utmost importance to us. Please read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us when you use our services, create an account, or communicate with us. This may include your name, email address, phone number, postal address, and any other information you voluntarily provide.
1.2 Financial Information: In order to facilitate payment processing for our services, we may collect and store financial information such as credit card details or other payment-related information. Please note that we do not store complete credit card numbers on our servers. We utilize a secure third-party payment processor that handles this information securely.
1.3 Usage Information: When you use our website or services, we may automatically collect certain information about your interaction with our platform. This includes your IP address, device information, browser type, operating system, and usage patterns. We may also collect information about the pages you visit, the features you use, and the actions you take while using our platform.

2. Use of Information

2.1 Providing Services: We use the personal information you provide to deliver and improve our digital estate planning services and will management platform. This includes creating and managing your account, processing your requests, communicating with you, and personalizing your experience.
2.2 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, enforcing our terms and policies, and protecting our rights, property, or safety, as well as the rights, property, or safety of our users and others.
2.3 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications about our services, special offers, or updates. You can opt out of these communications at any time by following the instructions provided in the communication or by contacting us directly.

3. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering our services, or conducting activities on our behalf. These service providers have access to your personal information only to perform the specific tasks assigned to them and are obligated to maintain its confidentiality.
3.2 Compliance with Laws: We may share your personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or third party involved. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:
We will make reasonable efforts to address and resolve any issues or inquiries promptly and in accordance with applicable laws and regulations.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. We will notify you of any major material changes by posting the updated Privacy Policy on our website or by sending you a notification through your registered email address. Your continued use of our services after the effective date of any changes signifies your acceptance of the updated Privacy Policy. Please note that this Privacy Policy applies only to our services and does not cover the practices of third-party websites, platforms, or services that may be linked to or integrated with our platform. We encourage you to review the privacy policies of such third parties before providing any personal information to them.